Accessibility Statement

Blessings Telehealth Services is committed to ensuring digital and physical accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Last updated: May 12, 2026 ยท WCAG 2.1 Level AA

Our Commitment

Blessings Telehealth Services LLC takes accessibility seriously. As a healthcare provider serving older adults, individuals with disabilities, and families with diverse needs, accessibility is core to our mission. We are committed to providing an inclusive digital environment that complies with the following standards:

Accessibility Features Implemented

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Keyboard Navigation

All interactive elements are accessible using only a keyboard. Tab order is logical and predictable.

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Screen Reader Compatible

Tested with NVDA, JAWS, and VoiceOver. Semantic HTML and ARIA labels throughout.

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Alt Text on Images

All meaningful images include descriptive alternative text for screen reader users.

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Color Contrast

All text meets or exceeds WCAG AA contrast ratios (4.5:1 for body, 3:1 for large text).

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Resizable Text

Text can be resized up to 200% without loss of functionality or content.

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Video Captions

All recorded video content includes closed captions and full text transcripts upon request.

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Mobile Responsive

Fully usable on smartphones, tablets, and assistive devices across all screen sizes.

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Plain Language

We use clear, plain language throughout our site to support readers of all reading levels.

Compliance Standards

StandardLevelStatus
WCAG 2.1 PerceivableAACompliant
WCAG 2.1 OperableAACompliant
WCAG 2.1 UnderstandableAACompliant
WCAG 2.1 RobustAACompliant
ADA Title IIIโ€”Compliant
Section 508โ€”Compliant

Compatible Assistive Technologies

Our website is designed to be compatible with the following:

Known Limitations

Despite our best efforts, some content may not yet be fully accessible. Known limitations:

Requesting Accommodations

If you need assistance accessing any aspect of our services, we will accommodate your needs. Available accommodations include:

To request an accommodation, please contact us at accessibility@blessingstelehealthservices.com or call (518) 588-1048. We will respond within 2 business days.

Ongoing Improvements

Accessibility is an ongoing commitment, not a one-time project. Our continuous improvement process includes:

Physical Accessibility

For in-home services, our caregivers are trained to work in clients' existing home environments and can assist with creating safer, more accessible spaces. We can also coordinate with occupational therapists and home modification specialists when more substantial accessibility changes are needed.

Feedback & Concerns

We welcome your feedback on the accessibility of our services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Officer: Blessing Adjei
Blessings Telehealth Services LLC
Rensselaer County, NY
Phone: (518) 588-1048
Email: accessibility@blessingstelehealthservices.com

We aim to respond to accessibility feedback within 2 business days and to resolve identified issues within 30 days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint with the U.S. Department of Justice or the U.S. Department of Health and Human Services Office for Civil Rights:

U.S. Department of Justice โ€” Civil Rights Division
Disability Rights Section
Phone: 1-800-514-0301
Online: www.ada.gov